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What we do

The support we provide is tailored to the individual needs of those we help but we focus on offering practical and emotional support to help those going through difficult times by:

  • providing dog-walking or accompanied walking via our volunteers or others
  • offering advice and practical support via our volunteers to enable a pet to stay with its owner
  • arranging regular visits from a volunteer with their own dog
  • providing support around bereavement and acknowledging the impact of loss
  • sourcing, introducing and monitoring a new pet. Olivia Hemingway

The help we give is not limited to dog and cat owners. We also work closely with horse owners facing challenges in caring for their animal or coping with the loss of a much-loved horse.

Sometimes, through our work, we identify health and social needs that are currently not being met. Through our relationships with affiliate organisations in human health and animal welfare, we try to ensure that these additional needs are met.

We raise awareness of the benefits of the human-animal bond and the impact of loss and bereavement, whether human or pet. We provide advice and support pre-, during and post-bereavement in partnership with other support services as appropriate.

We also encourage advance planning for the care of animals to give owners peace of mind so that the welfare of their pet will be maintained, should anything happen to them.