Clients contact us directly or are referred to us by friends or family members or by other support or welfare organisations – human or animal.
After the initial contact we undertake an assessment, initially by telephone or email, and follow up with a visit if possible.
Through our relationships with affiliate organisations in human health and animal welfare, we try to ensure that all needs (both human and animal) are being met. We raise awareness of the benefits of the bond between humans and animals, and the impact that a bereavement can have – both on animals and humans. We also encourage advance planning for the care of animals to give owners peace of mind that their pets will be well looked after should anything happen to them.