92 yo referred by befriending service for AAA (animal-assisted activity, visiting dog programme) due to social isolation, matched within 2 weeks to volunteer with dog. Visits were initially suspended with COVID and restarted when there was easing, with the visiting partnership sitting in the garden.
Our volunteer Emma continued to be in contact by telephone and postcards when the visits were suspended and dropped off provisions on her doorstep. This is when Ruby has daily care visits in place as the close mutually beneficial relationship that has developed between Ruby and Emma has meant other needs are met.